Just1 - Services - Usability - Usability Audit
  • Usability

  • Usability Audit

    Just1's usability audit is a great way to identify problems that could be causing poor customer satisfaction and loss of revenue. Our usability experts perform rigorous analysis of your site's user friendliness based on the sample checklist you see below; your audit will be customized to meet your site's unique needs and goals. We can work on specific pages or perform a complete site review.

    Our Usability Audit Outline
    • User friendliness
      Is your site easy to use?
    • Navigation
      Is information presented in the optimal order for meeting your site’s goals? Are menus consistent and well organized? Do you provide a search function?
    • Image and Branding
      First impressions are crucial: does your site give a great one? What feelings do your sites image and brand instill in your customers? Is your site presented in the most engaging way for your target market? Does your site feel trustworthy and professional?
    • Page design/layout
    • Copywriting
    • Shopping cart
      The fewer users leave your site during checkout, the more money you make. It’s crucial to have a smooth checkout process. Is your shopping cart free of errors? Do users get confused during your checkout process? Are there any unnecessary steps in your checkout?
    • Accessibility
      We ensure that you don’t exclude any potential customers. Does your site function just as well in Internet Explorer and Firefox? How well does it run on Mac or Linux computers? Is performance adequate for older computers?
    • Selling Ability